Privacy Policy

Your privacy is our priority. At Glenmart, we are committed to protecting your personal data and being transparent about how we collect, use, and share information. This policy explains our practices.

Effective date: June 12, 2026

1. Introduction

Glenmart ("we", "us", "our") operates the Glenmart.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms of Service.

Our promise: Glenmart never sells your personal information to third parties. We only share data as necessary to fulfill orders, improve your experience, or comply with the law.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"):

  • Email address & communication preferences
  • First name and last name
  • Phone number (for delivery updates)
  • Address, State, Province, ZIP/Postal code, City (shipping & billing)
  • Payment information (processed via secure PCI-DSS compliant gateways; we do not store full credit card details)

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This may include your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages you visit, time and date of visit, time spent on pages, and other diagnostic data.

CategoryExamplesLegal basis (GDPR)
Identity DataName, usernameContract performance
Contact DataEmail, address, phoneContract & legitimate interest
Transaction DataPurchase history, returnsContract & legal obligation
Technical DataIP address, cookies, device infoLegitimate interest

3. How We Use Your Information

Glenmart uses the collected data for various purposes:

  • To process, fulfill, and manage your orders and payments.
  • To provide customer support and respond to your inquiries.
  • To send you order confirmations, shipping updates, and important service notices.
  • To notify you about changes to our Service or policies.
  • To improve our website, products, and user experience through analytics.
  • To detect, prevent, and address technical or security issues.
  • To send marketing communications (only with your consent, where required). You can opt-out anytime.
Marketing preferences: You can unsubscribe from promotional emails by clicking the "unsubscribe" link in any email or updating your account settings.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of cookies we use:

  • Session Cookies: to operate our Service (essential).
  • Preference Cookies: to remember your preferences and various settings.
  • Security Cookies: for security purposes.
  • Analytics Cookies: to understand user behavior (e.g., Google Analytics).

We also use web beacons and pixels to measure campaign effectiveness. Third-party service providers may set cookies for personalization.

5. Information Sharing & Disclosure

We may share your personal information in the following situations:

  • Service Providers: We may employ third-party companies to facilitate our Service (e.g., payment processors, shipping carriers, email delivery). They only have access to your data to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.
  • Legal Compliance: If required by law or in response to valid requests by public authorities (e.g., court order, government agency).
  • Business Transfers: In connection with any merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your data becomes subject to a different privacy policy.
  • With your consent: We may disclose your personal information for any other purpose with your explicit consent.

Glenmart does not rent or sell your personal data to third parties for their direct marketing purposes.

6. Data Security

The security of your data is important to us. We implement industry-standard security measures including SSL encryption, firewalls, and restricted access to personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your account information is protected by a password. You are responsible for keeping your password confidential. We recommend using a strong, unique password and enabling two-factor authentication where available.

7. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA) or California, you have specific data protection rights. Glenmart aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

You have the right to:

  • Access: Request copies of your personal data.
  • Rectification: Request correction of inaccurate information.
  • Erasure: Request deletion of your data under certain conditions.
  • Restrict processing: Request that we limit how we use your data.
  • Data portability: Request transfer of your data to another organization.
  • Opt-out of marketing: Withdraw consent for promotional communications.

To exercise any of these rights, please contact us at privacy@Glenmart.com. We will respond within 30 days. You also have the right to lodge a complaint with a data protection authority.

8. Children's Privacy

Our Service is not intended for anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we discover that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Contact Us & Changes

If you have any questions about this Privacy Policy, please contact our Data Protection Officer:

Glenmart Privacy Team, 123 Commerce Street, Suite 400, New York, NY 10001, USA
privacy@Glenmart.com
+1 (800) 555-SWIFT (79438)


Changes to This Privacy Policy: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date". You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Thank you for trusting Glenmart with your information. We are committed to protecting your privacy and providing a secure shopping experience.